Jetfuel

Food Ordering and Delivery App for Airports

Jetfuel

About Project

Jetfuel is a service that facilitates food ordering and delivery directly to your gate from a wealth of restaurants at your international airport.

My Roles

My objective on the Jetfuel project was to design an experience where travelers can order food from restaurants at an international airport. I was tasked with conducting user and market research, crafting wireframes, and creating a clickable prototype.

Research icon

UX Research

User and Market research was conducted as well as an initial market analysis.

UX icon

UX Design

Created wireframes, user-flows, and prototypes to accomplish user needs.

UI icon

UI Design

Created pixel-perfect mockups and design libraries in Adobe XD and Sketch for handoff to developers.

Tools

Here are some of the programs I used on the Jetfuel project. Sketch was used for wireframing. Adobe XD was used for mockups and prototyping. Photoshop and After Effects were used for animation, product mockups, and image editing.

Sketch

Sketch

Adobe XD

Adobe XD

Photoshop

Photoshop

AfterEffects

After Effects

User Research

The first part of my design process included user research. I conducted a short survey in which 13 jetsetters were asked about their experiences ordering food at airports. Here are some of the insights that were gleaned from the survey:

100%

Of participants buy food and drink every time they fly.

93%

Said they feel rushed for time at the airport.

61%

Of participants said ratings and reviews are important to determine where they eat.

77%

Said food ordering and delivery apps save them time.

100%

Of participants travel with their phone. 61% travel with their laptop.

85%

Of participants traveled 3 or more times per year.

Pain Points with Air Travel

Feeling rushed

Waiting in line

Finding quality food

Gate changes

Delays & cancelations

Woman on phone

Market Research

The food ordering and delivery market is currently valued at over $110B. However there are surprisingly few existing solutions in the airport restaurant space.

~$600M

Estimated food and beverage revenue of domestic airports in 2013*

*According to FSR Magazine

Solution

Save Time by Ordering Ahead.

Easily order ahead of time from a wealth of restaurants. We also save previous orders for easy reorder.

Solution

Skip the Lines.

Sync your flight information to have food delivered straight to your gate.

Solution

Find Quality Food Near You.

Our ratings and reviews system ensures you find the best options closest to you.

Solution

Gate Changes?
We'll Let You Know.

Jetfuel automatically notifies you when your gate or flight changes. Your delivery automatically re-routes to you as well.